Skills
Customer Support > Customer Relationship Management
1-2 Years
Back office data entry
2-5 Years
Experience highlights
General Virtual Assistant to Insurance Ops
Lava Automation
·
March/2024
–
Present
I have experience in customer service, technical support, and insurance virtual assistance, with a strong background in client communication, troubleshooting, policy quoting, and administrative support. I’ve worked in both onsite and remote environments using tools such as EZLynx, Salesforce, Kustomer, and Microsoft Office to manage customer concerns, maintain organized workflows, and provide reliable support in fast-paced environments.