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Mary Rose O.

Team Leader | Customer Service Representative | Virtual Assistant | SAAS

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Efficient, independent worker with strong communication
skills. Adaptable in various environments. Experienced and well-trained individual.

I am enthusiastic and eager to collaborate with you to achieve all project targets.

Skills & Experience

Skills

Customer Support > Customer Service > Fraud detection 5-10 Years
Customer Support > Insurance > Prior Authorization 1-2 Years
Customer Support > SaaS 6 Months to 1 Year
Design > Graphic Design 2-5 Years
Office and Administration > Computer Literacy 5-10 Years
Office and Administration > Leadership 1-2 Years

Experience highlights

Ecom website support
Ecom Websites · October/2024 – Present
Assist clients in checking their order, refund status and assist with multiple issues regarding Shopify login, and set-ups.
Account Specialist
TDCX MALAYSIA · September/2023 – Present
Customer service, SaaS
Team leader
24-7 intouch Inc · May/2020 – Present
Customer service, SME, Mentor, Team Leader
Premium Provider Services
Optum Global Solutions · May/2017 – Present
Healthcare customer service
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