Skills
Customer Support > Healthcare
2-5 Years
durable medical equipment
2-5 Years
Trainer
Less than 6 Months
Experience highlights
Healthcare customer representative | Aux Trainer
AccessHealthcare
·
September/2022
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Present
As a Healthcare Customer Service Representative, I supported U.S.-based providers, insurance companies, and patients by managing revenue cycle processes and insurance verification. I specialized in reviewing clinical documentation, verifying insurance eligibility and benefits, and coordinating prior authorizations for DME products. My role required strict adherence to HIPAA compliance while ensuring patients understood their financial responsibilities and coverage details.
Verification specialist
Teleperformance
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April/2021
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Present
As a Verification Specialist, I supported U.S.-based mortgage loan applications by conducting thorough employment and income verification. My role required a high level of accuracy, confidentiality, and compliance with data privacy standards. I collaborated with employers and financial institutions to validate job history, compensation details, and current employment status, ensuring timely and reliable verification for loan processing.
