Customer Service Representative

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

High School Diploma

English proficiency Basic

Professional Summary

Customer service professional with 8+ years of experience across e-commerce, technical support, and sales environments. Proven track record in handling high-volume email and phone support for orders, billing, subscriptions, and product inquiries. Skilled in issue resolution, cross-team coordination, and maintaining accurate case documentation. Known for delivering fast, clear, and proactive communication that drives high customer satisfaction and retention.

Skills & Experience

Skills

customer service representative 2-5 Years

Design > Graphic Design > Canva 6 Months to 1 Year

Professional Services > Medical Services > Medical Billing Less than 6 Months

Experience highlights

Customer Service Represntative

Snapscale · September/2025 – Present

Provided email and phone support for orders, returns, refunds, and product inquiries. Coordinated with internal teams to resolve order issues. Documented cases in support systems. Maintained high customer satisfaction through clear and proactive communication.

Customer Service Representative

Flatworld Solutions · September/2017 – Present

Answer incoming customer calls and provide assistance on their e-book subscription.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered a constant flow of customer calls with minimal wait times.
Responded to customer requests for products, services, and company information.

Customer Service Representative

iQor · February/2015 – Present

Answer incoming customer calls and provide assistance in placing an order and checking the status of the order.
Dealt with different kinds of catalogs.
Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.

Customer Service Representative

VXI Global Solutions Inc · August/2014 – Present

Answer incoming calls and assist customers with their billing concerns.
Processing account changes.
Sell additional products and upgrades of existing services.
Recommended products to customers, thoroughly explaining details.
Answered customer telephone calls promptly to avoid on-hold wait times.

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