Organized and reliable administrative and customer support professional with 6 years of experience in customer service and technical support, along with more than a year of experience as an Executive Assistant and Account Administration Officer for an Australian building firm. Experienced in client communication, invoice and account management, data entry, documentation, CRM, file organization, and day-to-day administrative support. Proficient in tools such as Salesforce, Asana, Dropbox, Google Workspace, Microsoft Office, and CRM platforms. Known for being detail-oriented, proactive, adaptable, and committed to providing accurate, timely, and professional support while continuously learning new systems and processes.