Virtual Assistant, SEO, Tech and Sales Support

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Associate Degree

English proficiency Fluent

Professional Summary

Dedicated and customer-focused professional with over 10 years of experience in the BPO industry, specializing in customer service, technical support, account management, and digital marketing support. Experienced in supporting Microsoft products, security programs, and Microsoft Advertising clients through troubleshooting, account management, and SEO optimization strategies.

Highly adaptable, detail-oriented, and passionate about delivering excellent customer experiences. Seeking to transition into a Virtual Assistant / E-commerce Support role where I can leverage my customer service expertise, technical knowledge, organizational skills, and willingness to learn new tools and processes.

Skills & Experience

Skills

Communication 10+ Years

Client Services Management, BPO Operations, Technical Support, Customer Support 10+ Years

Task Management 10+ Years

SEO (SEARCH ENGINE OPTIMIZATION) 2-5 Years

Advertising 2-5 Years

Microsoft 2-5 Years

Account Management 10+ Years

SEO Optimization 2-5 Years

- Customer Service 10+ Years

Canva > Digital 5-10 Years

Customer Support > Chat Support >Technical Support 10+ Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 10+ Years

Customer Relationship Management (CRM) Multi-channel Support (Chat/Voice) 10+ Years

Experience highlights

SEO Optimization Support Specialist

Microsoft Advertising · January/2026 – Present

Assisted businesses in optimizing campaigns and improving online visibility. Collaborated with clients to analyze performance, identify growth opportunities, and provide strategic recommendations.

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