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Silayan A.

Customer Service Specialist

Verified
$8/hr

Outline

Looking for Freelance work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

10+ years as a seasoned customer service specialist adept in multitasking, time management, and organization, dedicated to elevating customer satisfaction.

I bring a unique blend of leadership, customer service expertise, and a proactive approach to problem-solving.

Skills & Experience

Skills

Customer Support 10+ Years
Office and Administration > Data Entry 2-5 Years
Office and Administration > Email Management 2-5 Years
English Communication 10+ Years

Experience highlights

Team Leader
Realpage Inc · July/2020 – /
Skilled and results-driven Team Leader with proven track record of driving success through effective leadership, strategic planning, and collaboration.
Vendor Account Specialist
Realpage Inc · April/2019 – Present
Efficiently manage utility bills, ensuring timely retrieval and processing of invoices including data entry.
Customer Service Specialist
JP Morgan Chase & Co · April/2011 – Present
Expert in auto financing, retail banking, and credit cards—resolving customer concerns with precision.
Customer Service Specialist
Sykes Asia Inc · April/2009 – Present
Expert in telco and credit bureau customer concerns.
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