Skills
customer service representative
Less than 6 Months
Office & Administration > Customer Service
6 Months to 1 Year
General VA
Less than 6 Months
Shopify Management
Less than 6 Months
Experience highlights
Customer Experience Associate
Conduent
·
February/2023
–
Present
Airline Chat Support – Delta Airlines: Assisted customers via live chat with bookings, flight changes, and general inquiries.
Customer Experience Associate – Marriott International: Handled inbound calls, generated sales, and supported guests with reservations and stay-related concerns.
General Virtual Assistant
Direct Client
·
September/2022
–
Present
Customer Service Rep
Qualfon
·
October/2018
–
Present
I have worked here as a Customer Service Representative for a Straight Talk account. Over the past month, I was able to handle supervisory calls and do technical troubleshooting. Eventually, I was moved to a ticket/case handler which help resolving escalated issues.
Machine Operator
Monde Nissin Corporation
·
April/2015
–
Present
