Skills
Customer Support > Customer Service > Payment Processing
2-5 Years
Office and Administration > Calendar Management > Scheduling
Less than 6 Months
Customer Support > Chat Support > Email > Outbound sales > Inbound sales
2-5 Years
Property Manager
Less than 6 Months
Appointment Setter and Scheduler
2-5 Years
Inbox, calendar and flight management, administrative tasks, I can work under pressure and willing to be trained
Less than 6 Months
Experience highlights
Technical Support Representative
Results CX
·
March/2022
–
Present
Identifies, investigates,and resolves users problems with software and hardware either of the Phone, Internet, or TV service.
Chat/Email Support
24-7intouch
·
July/2022
–
Present
Identifying customers' needs, clarify information, research every issue and providing solutions.
. Assist Guests and Hosts to manage their reservation through Airbnb.
Virtual Assistant (Dispatcher)
Barrister Global Services
·
November/2022
–
/
. Responsible for assigning technicians to fix customer’s laptop/printer.
. Identifies the problem of the unit whether it is a software or hardware issue.
Advisor II, Customer Service
Concentrix
·
December/2020
–
Present
. Managing large amounts of inbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions.
Sales Representative
RAR Contact Solutions
·
April/2017
–
Present
. Responsible for maintaining sustainable records of sales achievement quotes. . Responsible for all sales activities in assigned accounts.
. Job duties involve making phone calls in order to generate perspective clients.
