Skills
Office and Administration > Microsoft 365
10+ Years
Customer service
10+ Years
Invoicing
2-5 Years
Billing
2-5 Years
Office administration, excel and powerpoint proficient
10+ Years
Experience highlights
Office Manager
Five Twenty Five Models and Talent LLC
·
February/2020
–
Present
• Carried out all administrative duties to enable smooth running of the organization, including maintaining employee records, coordinating employee visa and medical insurance processing, preparing contracts and employee certification requests, submit online job postings, shortlist candidates and schedule job interviews and coordinate orientation and training sessions for new employees.
• Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
Secretary / Engineering Coordinator / Document Controller
Al Baddad Prefab
·
June/2019
–
Present
• Responsible for assisting the General Manager of Engineering Department, Head of Interior Design and other departments as needed.
Coordinated between Sales and Engineering Department for inquiries and
project requests.
Maintained electronic filing of completed drawings and other related
documents for projects and inquiries.
Customer Service Representative
Teleperformance Philippines
·
December/2017
–
Present
Took inbound customer calls, achieved agreed targets and standards applied to the
account, resolved queries and complaints. Provided exceptional service and offered thoughtful product and service
recommendations. Advised on company information, activated new accounts, cancelled or upgraded
existing accounts.
Foreign Exchange Cashier / Unit Compliance Officer
Al Ansari Exchange LLC
·
May/2014
–
Present
• Bought and sold foreign currencies from walk-in customers and conducted all kinds of front office transactions.
• Respected and complied with AML rules, policy and procedures of the company at all times.
• Provided high standard of quality customer service and promoted new products and services.
• Served as point of contact in coordinating with AML Department and branch staff.
Teller / Alternate New Accounts Clerk / Clearing Distributing Clerk
Philippine Postal Savings Bank, Inc.
·
July/2011
–
Present
• Processed all the cash transactions that took place on the bank on a daily basis
• Maintained accurate details of each transaction.
• Made entries into the banking system as and when they happen.
• Answered customers' questions and explained available services.
• Interviewed customers in order to obtain information needed for opening accounts.
• Processed all outward clearing cheques and ensured the clearing account is reconciled.