IT specialist

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Basic

Professional Summary

Highly skilled and results-driven IT professional with over years of experience in providing innovative solutions across diverse industries.

Skills & Experience

Skills

application support, network administration, system troubleshooting, cloud computing, cybersecurity. 2-5 Years

Experience highlights

IT Services Desk

Curo Technika · March/2018 – Present

performing Software installation and system/application troubleshooting.
-Installation of Microsoft Office 365/outlook configuration and troubleshooting
-basic network configuration "firewall and proxy setup" LAN/WLAN
-active directory
-Cisco VPN installation and configuration setup

Service Desk Analyst

Micro-D International, Inc · January/2018 – Present

Responsible for receiving call and email requests /concerns fron clients, generte tickets and provide initial troubleshooting to identify the device problem, then if issue is identified and unable to solve the issue we inform the onsite engineers for the needed action.
Also, handle L1 security analyst and we are responsible for monitoring and identifying detected alerts (network, email, Web, host)generate ticket, gather and analyse the alert using security tools.

System Engineer

Sweda System Philippines, Inc · August/2016 – Present

Server and terminal deployment and system/hardware Installation and network configurations.

Conduct isolation on the system and troubleshoot using remote Desktop support and onsite support on the system hardware/software related problem.

Create report about the problem solution and recommendations for replacement due to defective hardware. and give advice to the client on how to avoid problems on the terminals/server.

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