Expert in Cold Emails, ColdCalling & Appointment Setter

Verified

$8/hr

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Outline

Looking for Full-Time work (10 hours/day) at $8/hour

High School Diploma

English proficiency Native

Professional Summary

Running a business takes time, and I'm here to help make your day a little easier.

With 10+ years of experience as a Virtual Assistant, I specialize in Customer Support, Administrative Support, Inbox Management, Appointment Setting, and Lead Generation. I've supported businesses across healthcare, real estate, e-commerce, finance, and technology, helping them stay organized, strengthen customer relationships, and keep daily operations running smoothly.

Whether it's responding to customer inquiries, managing your inbox, scheduling appointments, processing orders, or following up with leads, I bring reliability, strong communication, and a proactive mindset to every task.

If you're looking for someone who genuinely cares about your business and treats it like their own, I'd love the opportunity to support your team.

Skills & Experience

Skills

Appointment Scheduling & Follow-ups 2-5 Years

Customer Service Representative 2-5 Years

Appointment Setting & Lead Qualification Cold Calling & Warm Calling Customer Service & Client Relations 5-10 Years

Cold Email Systems (Instantly) 1-2 Years

Experience highlights

Inbox Manager and Customer Support

Renaissance Growth · June/2025 – Present

- As an Inbox Manager who handles multiple inboxes at once, I support cold-emails campaigns including callingleads, responding inbound emails and qualifying them.
- I’ve handled more than 300+ emails on a daily basis on questions, support and booking apppointments.
- I’ve helped communicate between Financial Advisors and Business owners with the booking process.
- Also act as a Customer Support Specialist on the side

Cold Caller, E-commerce Specialist, Customer Care Representative and Appointment Setter

Upwork (Project Based Campaigns) · March/2015 – Present

-Supported clients with customer service, appointment setting, cold calling, email management, and administrative tasks across multiple industries.
-Managed Shopify product listings, responded to customer inquiries, and coordinated appointments with prospects.
-Conducted high-volume outbound calls using an auto dialer and consistently adapted to different client workflows.

Tools I've used: HubSpot, Pipedrive,

contactinfoh ,contactinfoh, GoHighLevel, Zillow, PopStream, SalesForce, Chatgpt.

Order Management Administrator

Schneider Electric (Philippines), Inc · February/2014 – Present

-Processed and managed customer orders from entry to fulfillment, ensuring accuracy and timely delivery.
-Coordinated with sales, logistics, and warehouse teams to resolve order, shipping, and inventory issues.
-Monitored order status, updated customers on deliveries, and maintained accurate records in ERP/CRM systems.
-Handled order modifications, returns, and customer inquiries while meeting service level agreements (SLAs).

Tools: SAP, Salesforce (CRM), Oracle CRM

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