Virtual Assistant

Verified

$8/hr

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Outline

Looking for Part-Time work (4 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

My core strengths lie in combining data, technology, and business operations to improve efficiency and solve complex problems. I have extensive experience in IT operations, data analytics, business analysis, reporting, process improvement, and administrative support. I am proficient in tools such as Excel, Power Query, Power BI, VBA, SQL, Google Workspace, OKTA, Notion, and automation platforms such as Zapier.
Beyond technical skills, I bring experience leading teams, managing projects, analyzing KPIs, optimizing workflows, coordinating stakeholders, and identifying opportunities to reduce costs and improve operational performance. My diverse background across IT, analytics, workforce management, and virtual assistance allows me to understand both the technical requirements and the business objectives behind a process.

Skills & Experience

Skills

Microsoft - Excel, Word, Power Point 10+ Years

Google (Sheet, Word, Gmail, etc.) 5-10 Years

Dashboarding, Data Warehousing & Visualization 5-10 Years

Data Validation & Reporting 5-10 Years

Google Workspace 2-5 Years

Root cause analysis 2-5 Years

Notion 2-5 Years

Power BI (Reporting & Data Visualization) 2-5 Years

Okta Identity & Access Management 2-5 Years

Tableau 1-2 Years

SQL (PostgreSQL, MySQL, SQL Developer) 1-2 Years

Looker Studio 1-2 Years

Google Ad Manager 1-2 Years

Zendesk (Support & Analytics) 2-5 Years

Experience highlights

KPI Performance Coach (Remote)

NR Medical · May/2025 – Present

Analyzed real-time and interval-based performance metrics to identify outliers and execute data-driven interventions to stabilize the underperforming metric.
Sustained 85%+ call acceptance rate by monitoring calls and adjusting staffi ng real time.

Corporate IT Support Analyst (Remote)

Republic · August/2022 – Present

Streamlined access management and device administration across the organization, strengthening security controls.
Optimized IT vendor management, audits, asset tracking, and procurement, achieving $85,000+ cost savings for the department in 2025.

Migration Data Engineer (Remote)

MSPBots.ai · April/2022 – Present

Led and delivered large scale client dashboard migrations on schedule by optimizing task delegation, reducing overall labor effort and turnaround time.
Executed SQL driven data migrations and validations for client assets and served as the technical point of contact.

Virtual Assistant (Remote)

Freelance · November/2021 – Present

Created analytical reports, documented process flows, managed calendar and inbox, and served as primary contact for the VP of Engineering at a fintech company.

AdOps Yield Analyst (Remote)

Insticator · November/2020 – Present

Increased revenue optimization through yield analysis, ad audits, and A/B testing across multiple web properties.
Delivered stakeholder ready reports on metrics like impressions, CPC, CTR and viewability based on the placement of the campaigns.

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