Skills
Project Management
10+ Years
Critical thinker and problem solving
10+ Years
Process Improvement and Change Management
5-10 Years
Accounting > Business Analysis
5-10 Years
Office and Administration > Stakeholder Management
10+ Years
5-10 Years
Team Leadership
10+ Years
Process improvement
10+ Years
Risk Management
10+ Years
● Project Management
10+ Years
Business Process Management
5-10 Years
Project Planning
10+ Years
Performance Management
5-10 Years
Process Documentation
5-10 Years
Experience highlights
Project Lead
Goodyear Business Services, Inc.
·
June/2024
–
/
Led project delivery and implementation for GBS Project Management Office. Managed process migration, finance projects, and continuous improvement initiatives. Coordinated with stakeholders, managed risks/issues, and ensured project scope and communications success.
Project Manager II
Reed Elsevier Shared Services Philippines, Inc.
·
January/2020
–
Present
Managed moderate to complex projects ensuring achievement of goals and business results. Developed project plans, schedules, budgets, and identified resources. Promoted from Project Manager I in 2022. Single point of contact for team coordination and issue resolution.
Business and Systems Process Manager
Primer Group of Companies
·
January/2018
–
Present
Managed business process transitions and improvement programs supporting company growth. Led 2 Business Analysts. Managed process reviews, change initiatives, internal communication, KPI monitoring, and team performance evaluation.
Team Lead
arvato Bertelsmann
·
July/2015
–
Present
Managed 8 analysts in Invoice Delivery and Quality process. Improved metrics from >24 hours to 15 hours in 4 months. Maintained stakeholder relationships with Google Product Leads. Awarded arvato Bronze Star award for consistent metric improvements.
Business Integration Analyst
arvato Bertelsmann
·
August/2012
–
Present
Provided business analysis and project management for billing & invoicing operations. Gathered requirements, managed operational change projects, designed best practices, and delivered process documentation and training globally.
