Skills
Customer Support
5-10 Years
Technical support
5-10 Years
Appointment Setter
2-5 Years
Admin Assistant
5-10 Years
Customer Service/Dispatcher
2-5 Years
Marketing > Telemarketing
2-5 Years
5-10 Years
Microsoft Office Suite
5-10 Years
- Customer Service
10+ Years
Customer Support > Chat Support >Technical Support
5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
Dispatching
2-5 Years
✔️Marketing > Appointment Setting
5-10 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
5-10 Years
*Administrative Support -
5-10 Years
Experience highlights
Appointment Coordinator - Insurance
Freelance -
·
November/2025
–
Present
Contacted policy holders with lapsed or near-lapse policies. Scheduled appointments between clients and agents for policy review or reinstatement. Maintained organized records of appointments and confirmations.
Telemarketing and Email Outreach Specialist
Freelance - Upwork
·
November/2025
–
Present
Made calls to doctors' offices and sent follow-up emails with provided information.
Appointment Setter/Confirmation Agent - Phone Sales
Upwork
·
March/2024
–
Present
Admin Assistant / Appointment Setter / Outbound Scheduler
Freelance -
·
October/2024
–
Present
Managed email inboxes, calendars, and appointment scheduling for family business. Handled outbound calls for cleaning services and appointment coordination. Supported social media management for brand visibility.
Appointment Setter / Confirmation Agent
Freelance - Upwork
·
March/2024
–
Present
Conducted outbound B2B calls to business owners. Promoted company services and secured appointments.
