Skills
Administrative assistant
6 Months to 1 Year
customer service representative
1-2 Years
Social Media Manager
1-2 Years
Customer Support > Sales Support > Lead Generation
6 Months to 1 Year
Experience highlights
Executive Virtual Assistant / Robyn Faa Real Estate Australia Queensland Based
Wingman Outsourcing
·
June/2024
–
/
Coordinated property listings and marketing efforts, including social
media and online promotions.
Assisted in real estate transactions, including drafting, Form 6's,
Form 9 and 10,processing contracts for buyers and sellers.
Team Leader - Customer Service
Ark Project LLC - Avas Flowers - US Client
·
November/2023
–
Present
Enhanced Customer Service Training Program
Customer Feedback System Implementation
Performance Tracking Dashboard
Process Optimization Consultancy
Handle 15-20 Agents in my team
Mortgage Loan Officer
Nexa Mortgage and Next Level Real estate (US Client)
·
February/2022
–
Present
Analyzing complex financial data
Evaluate creditworthiness and eligibility for obtaining a mortgage
loan
Prepare and submit mortgage loan applications
Ensure data are in line with national and local financial rules
Appointment Setter / Executive Virtual Assistant
StartVirtual US Company
·
February/2021
–
Present
Accepting calls from prospective clients as they arise
Calling prospective clients using a list of phone numbers provided
Familiarizing yourself with essential details of our products and
services
Schedule consultations between the prospective client and a Sales
Representative
Keep a detailed log of calls, including those which were not
answered
Attempt to contact prospective clients who you have been unable