Skills
Costumer Service
2-5 Years
Office and Administration > Quality Assurance
1-2 Years
Chat support
1-2 Years
English
10+ Years
Task Prioritization
2-5 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Data annotation
Less than 6 Months
Office and Administration > Data Entry > Encoding > Troubleshooting
2-5 Years
AI Data Annotation & Social Media Content Evaluation
Less than 6 Months
Data Annotation Data Labeling AI Training Text Annotation Voice Matching Search Evaluation
Less than 6 Months
Experience highlights
Content Evaluator / AI Data Annotator
CROWDGEN by APPEN
·
September/2026
–
/
Reviewed videos and digital content against guidelines for quality and safety. Identified inappropriate or non-compliant content using contextual evaluation.
AI Content Evaluator / AI Trainer
OUTLIER
·
August/2026
–
/
Reviewed and evaluated AI-generated content for accuracy, relevance, quality, and safety. Applied critical thinking to assess complex cases against guidelines.
Premium Chat Support Advisor
TASKUS
·
March/2025
–
/
Specialized in general issues and billing/technical matters for global e-commerce platform. Provided professional multilingual support to merchants and buyers.
Advisor II, Technical Support Representative
CONCENTRIX
·
March/2023
–
Present
Provided technical troubleshooting support for US cable TV service. Delivered clear step-by-step instructions for quick resolution and supported team members.
Inbound Customer Service Representative
FOUNDEVER (FORMER SITEL)
·
August/2021
–
Present
Specialized in fraud identification for US financial accounts. Verified caller information and reviewed transactions to identify suspicious activity and ensure account security.
