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Debora G.

Customer Service Representative/ Executive Assistant

Verified
$6/hr

Outline

Looking for Full-Time work (10 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Customer Service Representative and Executive Assistant with over 8 years of experience delivering exceptional customer support, administrative assistance, and operational coordination across the hospitality, travel, banking, and customer service industries. Skilled in managing customer inquiries, resolving complex issues, coordinating schedules, handling email and calendar management, data entry, document preparation, and maintaining organized workflows in fast-paced environments.

Recognized for strong communication, attention to detail, problem-solving abilities, and a customer-first approach. Proficient in managing multiple priorities while maintaining accuracy, professionalism, and confidentiality. Adept at working independently and collaboratively in remote environments, with a commitment to improving processes and delivering outstanding support to both clients and executives.

Skills & Experience

Skills

HR Head / Excutive Assistant to the CEO 2-5 Years
Email & calendar management 1-2 Years
Customer Service Representative 5-10 Years
Admin / Personal Assistant / Receptionist 1-2 Years
English » Written Communication 1-2 Years

Experience highlights

Customer Service Representative
Royal Caribbean International · April/2025 – Present
Assisted guests with cruise bookings, payments, and travel inquiries.
Resolved customer concerns through phone, chat, and email.
Provided information about reservations, policies, and onboard services.
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