Customer Support & E-commerce VA | Shopify | Email Support | Administrative Support | Data Entry | L

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I help businesses keep their customers happy, their inboxes organized, and their daily operations running smoothly.

I’m a reliable and detail-oriented Customer Support & Virtual Assistant with experience handling customer inquiries, resolving concerns, processing refunds and order-related requests, managing email communication, conducting online research, and supporting day-to-day administrative tasks.

My services include customer email support, order and refund assistance, inbox management, data entry, Excel/Google Sheets, online research, lead generation, administrative support, and general virtual assistance.

I’m comfortable communicating with customers professionally, handling sensitive or frustrating concerns with patience, and making sure each request is properly followed through. I pay close attention to detail, work independently, meet deadlines, and adapt quickly to new tools, systems, and workflows.

Skills & Experience

Skills

Customer Support . 2-5 Years

Shopify & E-commerce Support Less than 6 Months

Office and Administration » Data Entry Less than 6 Months

Customer Support » Phone Support » English Speaking 1-2 Years

Office and Administration » Administrative Support Less than 6 Months

Experience highlights

E-commerce Customer Support (Shopify)

SunFit · March/2026 – Present

Assisted customers with order inquiries, tracked shipments, processed refunds and returns, updated Shopify records, and coordinated with suppliers.

Research Specialist & LinkedIn Marketing Specialist

Nordic Assistant · September/2025 – Present

Researched target companies and decision-makers, built lead lists, optimized LinkedIn for visibility, crafted and scheduled LinkedIn content.

Internship

Jara Travel and Tours Inc. · March/2025 – Present

Assisted clients with travel inquiries, coordinated tour arrangements, prepared visa documentation, provided administrative support.

Results Associate (SiriusXM)

ResultsCX · July/2024 – Present

Delivered high-volume inbound customer support with fast resolution, guided customers through troubleshooting, executed upselling.

Customer Experience Agent (DoorDash)

Alorica Teleservices · January/2022 – Present

Processed refunds and redeliveries, provided exceptional customer service, located deliveries and communicated with riders.

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