Data Analyst | Customer Support Specialist | Email and Chat Support

Verified

$8/hr

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Outline

Looking for Full-Time work (10 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a dedicated Customer Support Specialist with over five years of professional experience across tech support, customer success, content moderation, and face-to-face customer service. Resolving 50–100+ tickets a day across chat, email, and phone. Proven track record in SaaS environments assisting users with subscription management, billing, and technical troubleshooting using Zendesk live chat and ticketing systems. Skilled in managing customer conversations and providing fast responses with touch-typing keyboard ability. Also have a 64-70 wpm with 100% accuracy.

Skills & Experience

Skills

Zendesk 6 Months to 1 Year

Chat & Email Support 2-5 Years

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