General Virtual Assistant | Operations, Admin & Systems Support

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

I am a General Virtual Assistant specializing in operations, admin, and systems support, with hands-on experience helping businesses stay organized, responsive, and efficient. I handle daily tasks such as email and chat management, data tracking and reporting using Google Sheets and Forms, calendar coordination, customer follow-ups, and workflow organization, while also looking for ways to improve processes. I have built and managed reservation systems, trained Meta Business AI to handle customer inquiries with consistent replies, and supported marketing efforts through Meta Ads feasibility checks and audience research. With a technical background as a game developer, I learn tools quickly, follow SOPs accurately, work independently, and spot inefficiencies early. I work best with founders and growing teams who need a reliable VA that goes beyond task execution and actively supports business growth.

Skills & Experience

Skills

Design > Graphic Design > Canva 1-2 Years

Customer Service Representative > Communication > Typing skills > Computer Literate > Adaptability 2-5 Years

Office and Administration > Data Entry > 2-5 Years

Design > Web Design & Page Layout 2-5 Years

Marketing > Competitor Analysis? 1-2 Years

Marketing > Content Creation 1-2 Years

Marketing > Digital Marketing 2-5 Years

Marketing > Social Media Management > Facebook marketing 2-5 Years

Marketing > Social Media Management > Meta Business Suite 1-2 Years

Office and Administration > Calendar Management > Scheduling 2-5 Years

Office and Administration > Google Sheets 2-5 Years

Graphic designer , vectorizer , logo maker, shirt designer 1-2 Years

Lead Generation (Finding potential clients, email outreach) 2-5 Years

Experience highlights

Unity Developer (3D)

Nnrut Games LLC · May/2024 – /

Integrated contactinfohid features, including achievement tracking and Steam overlay support,
aligned with platform requirements. Designed and implemented a localization system that is editable via Google Sheets, enabling real-time
text updates and automated multi-language translation.

General Manager

Magnificent28 Gowns and Barong Rental · December/2023 – /

Oversee daily operations including customer service, bookings, inventory tracking, supplier coordination, financial.
operations, and staff management. Planned and launched Facebook Ads campaigns that drove consistent inquiries and increased monthly bookings. Develop and execute business growth strategies, branding, and seasonal promotions for formal wear rentals.

Seasonal Customer Service Representative

iQor · November/2022 – Present

Handled inbound and outbound customer inquiries for 1-800-Flowers via voice, providing product information,
resolving issues, and processing orders.

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