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Micaele Jane B.

Executive Virtual Assistant

Verified
$6/hr

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Organized and proactive Virtual Assistant with hands-on experience managing social media projects, coordinating remote teams, tracking productivity, preparing reports, and supporting day-to-day operations. I have experience overseeing social media growth and engagement campaigns, delegating tasks, monitoring KPIs, conducting quality checks, and ensuring deadlines and targets are met.

I bring strong organization, communication, problem-solving, attention to detail, and project management skills** to every role. I can support executives and business owners with administrative tasks, scheduling, email management, research, documentation, reporting, team coordination, project tracking, and social media operations.

I don't just complete tasks, I take ownership, stay organized, communicate proactively, and look for ways to make workflows more efficient.

Skills & Experience

Skills

Assistant office manager, project manager 6 Months to 1 Year
Advertising > Facebook Ads 1-2 Years
Marketing > Social Media Management > Meta Business Suite 1-2 Years
Copywriting 1-2 Years
Analytics 1-2 Years
ChatGPT Less than 6 Months
Community Management 1-2 Years
Social Media Strategy 1-2 Years
Project Management > Asana > Monday > Trello Less than 6 Months
Chat Support > Data Encoder > Social Media Manager > Content Creation 6 Months to 1 Year
Customer service > Sales Representative > Customer Support 1-2 Years
Basic Graphic Design>Canva 2-5 Years
Google Workspace 1-2 Years
Canva> Basic Photoshop> 2D Design > Autocad > Sketchup > Capcut Less than 6 Months
Instagram Marketing 1-2 Years

Experience highlights

Customer Service Representative
Dynata · March/2026 – Present
Handled customer inquiries, complaints, and account-related concerns through various communication channels.
Provided technical support and troubleshooting to resolve customer issues efficiently.
Managed subscription, billing, payment, and account access concerns.
Documented customer interactions, monitored pending cases, and coordinated escalations.
Maintained professional communication while ensuring customer satisfaction and adherence to company policies.
Freelance Content Creator
AkiShops · October/2016 – Present
Designed lesson plans and educational content for 30+ clients. Created digital templates increasing online sales by 25%. Provided customer support with 90% satisfaction rate.
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