Skills
Office and Administration > Administrative Support
1-2 Years
Team Leadership
2-5 Years
Calendar Management
2-5 Years
General VA, Customer Service Representative,Social Media Management, E-commerce, Shopify
1-2 Years
- Customer Service
5-10 Years
Customer Support > Sales Support > Lead Generation
2-5 Years
Administrative Assistance
2-5 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
5-10 Years
Customer Support > Customer Service > Gorgias
1-2 Years
Chat Support > Social Media Management
1-2 Years
Ticketing
5-10 Years
Marketing > Order Management
1-2 Years
Customer Service > Gorgias > Shopify
1-2 Years
Experience highlights
Senior Customer Support
Cove USA
·
April/2025
–
Present
Managed multi-channel tickets via Gorgias. Executed order edits, refunds, and tracking updates in Shopify. Developed automated macros and rules to streamline tasks.
Administrative Assistant
Cleaning Gals
·
February/2024
–
Present
Executive Assistant
Kassoe Housing Benelux
·
March/2024
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/
Executive Admin Assistant
Kassoe Housing
·
February/2024
–
Present
Provided administrative support to real estate executives managing schedules, meetings, and property viewings. Handled confidential documents and office operations.
Purchase Assistant
We Buy Any Stocks
·
July/2023
–
Present