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Genrev Zion G.

Customer Service Representative

Verified
$5/hr

Outline

Looking for Full-Time work (10 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

Able to work on shifting schedule, can work under pressure and less supervision. Handling calls, email, and chats

Skills & Experience

Skills

Time Management 2-5 Years
Customer service, teamwork, multitasking, maintain professionalism, time management, I keep integrity in what I do. 2-5 Years
Leadership and Management Skills, Planning a nd Organizing, critical thinking and problem solving 1-2 Years

Experience highlights

CSR, Quality Assurance, Team Lead
CXI · December/2021 – Present

Worked as Customer Service Representative, handling calls, emails, and chat with Australian Airline Company. Promoted as Quality Assurance officer, observing the productivity of the team and maintaining the quality of work. After that, I got promoted as Team lead wherein I gave support to the team, monitoring the performance, and conducting coaching.

Resigned, May 2025

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