Customer Success | Client Services | Operations

Verified

$9/hr

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Outline

Looking for Full-Time work (8 hours/day) at $9/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Customer-focused professional with 16 years of experience at JPMorgan Chase supporting global clients and managing complex service and banking operations. Skilled in client relationship management, issue resolution, case management, payment operations, cross-functional coordination, and delivering accurate, timely solutions. Known for strong communication, problem-solving, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Experienced in working with international clients and sensitive information while maintaining professionalism, confidentiality, and service excellence.

Skills & Experience

Skills

Client Relationship Management 5-10 Years

Communication Time management Organization Problem-solving Leadership Client relationship management Multitasking 10+ Years

Customer Service Representative 10+ Years

Customer Support, case management, adaptability, problem solving, team work 5-10 Years

Cross - functional skills 10+ Years

Experience highlights

Client Service Specialist

JPMorgan Chase Bank N.A. · April/2023 – Present

Customer Service Specialist

JPMorgan Chase Bank N.A. · August/2015 – Present

Customer Service Specialist – Auto Loan Closing

JPMorgan Chase Bank N.A. · March/2014 – Present

Telephone Banker – Retail Banking

JPMorgan Chase Bank N.A. · January/2010 – Present

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