Skills
Customer Support
5-10 Years
Appointment Setting
2-5 Years
Administrative Support
5-10 Years
Communication & Interpersonal Skills
5-10 Years
Data Entry and CRM management
5-10 Years
Online Research & Data Gathering
5-10 Years
Sales & Sales Support
5-10 Years
Analytical & Technical
5-10 Years
Experience highlights
Customer Service VA
Ramy Brook
·
October/2023
–
Present
** My employment here was from October 16, 2023 - January 23, 2026.
Provided customer support via email, SMS, chat, and phone, assisting customers with order status, returns, exchanges, refunds, and other inquiries while ensuring a positive customer experience.
Inside Sales Agent
Bezla
·
September/2022
–
Present
Initiated and managed cold calls, email outreach, and inbound inquiries to generate leads, qualify prospects, close sales, and support the sales team with administrative tasks.
Customer Service Representative VA
AMZ AllStars
·
February/2021
–
Present
Assisted customers via phone, email, and chat with orders, refunds, and inquiries while managing administrative duties to ensure customer satisfaction.
Customer Service & Sales Representative
RealPage Inc.
·
January/2017
–
Present
Handled inbound and outbound calls and email support for multi-family rental properties, scheduled appointments, managed administrative tasks, and delivered excellent customer service.
