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Jocelyn B.

Quality Assurance Specialist/Virtual Assistant/General Administrative Assistant

Verified
$6/hr

Outline

Looking for Freelance work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Experienced Quality Assurance Specialist and Administrative Professional with over 20 years of comprehensive expertise in ISO management systems (ISO

Skills & Experience

Skills

ISO 9001/14001/45001 10+ Years
Continual Improvement Process, Management Skills, Communication Skills,Detail Oriented, Coaching and Developing 10+ Years
Reporting and Documentation 10+ Years
Internal Auditor 10+ Years
Document Management 10+ Years
Reporting and Analytics 10+ Years
MS Office 365 2-5 Years
Process Improvement and Change Management 10+ Years
MS Google Workspace 2-5 Years
Risk Management 10+ Years
Internal Training 10+ Years
Project Management > Asana Less than 6 Months
Project Management > Basecamp 6 Months to 1 Year
Project Management > Trello Less than 6 Months
Canva 2-5 Years

Experience highlights

General Administrative Assistant
YRA · April/2024 – /
• Flight, hotels, and car rental research using Kayak, Expedia, contactinfohLog in to see contact information or sign up, contactinfohLog in to see contact information or sign up, and Avios
• Leads research and list building
• Email and Customer Relations/Service Support
• Calendar and Schedule Management
• Web research, Website, and Online Resources Management
• Spreadsheets, Presentations, and Reports
• Data Entry and Forms Processing
• Expense reporting
• Database and Contacts Management
• Basic bookkeeping using QuickBooks
Applications used: Google Workspace, MS Office, Skype, Sl
ISO Coordinator/Virtual Assistant
Independent Contractor · April/2023 – Present
• Support Director or ISO consultants in developing and maintaining ISO management systems (ISO 9001, ISO 14001, and ISO 45001) from an Australian-based ISO consulting company.
• Conduct internal audits against applicable ISO management systems (ISO 9001, ISO 14001, and ISO 45001).
• Apply document control when developing systems.
• Prepare reports and ensure accuracy.
• Document and data management, utilizing Excel or client platforms.
• Engage and coordinate with other consultants
Quality Assurance Specialist
WeServ Systems International · February/2018 – Present
• Prepare and implement risked-based internal audit planning.
• Develop pool of auditor’s competency through completion of internally conducted ISO standards awareness training and regular auditing of auditor’s skill.
• Provide leadership and guidance to internal auditors.
• Evaluate audit performance of pool of auditors.
• Assess and conduct audit on various ISO management systems.
• Review and monitor internal and external audit results and communicate results to concerned groups.
QMS Lead Auditor
Integrated Micro-electronics, Inc · September/2015 – Present
• Conducts ISO/TS16949 quality management systems audits.
• Conducts analysis of audit result and lead various groups in the resolution of the audit issues.
• Prepares comprehensive internal audit plan for different business units
QA Supervisor
DIUP, Inc. · July/2012 – Present
• Oversees all activities related to the timely completion of visual checking of incoming materials from washing and plating materials delivered by customers, vendors and suppliers using set criteria and method; directs incoming quality inspection of any customer-returned parts and issues a report to all concerned.
• Performs analysis of process-related problems through evaluation, data gathering, and initiates corrective and preventive actions to eliminate the root cause of the problem.
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