Skills
E-Commerce > Amazon
2-5 Years
E-Commerce > Amazon > Catalog Management
2-5 Years
E-Commerce > Amazon > FBA
2-5 Years
E-Commerce > Logistics Management
2-5 Years
eBay/Walmart/Facebook Dropshipping
2-5 Years
Accounting > Claims Processing
5-10 Years
Amazon
5-10 Years
Inventory
2-5 Years
Compliance
5-10 Years
Listing Optimization
5-10 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
2-5 Years
Accounting > Accounts Payable>Bookkeeping
2-5 Years
Customer service > Sales Representative > Customer Support
2-5 Years
issue resolution
2-5 Years
Customer Service > Gorgias > Shopify
1-2 Years
Experience highlights
Operations Specialist
MAHI Leather
·
February/2026
–
Present
Processed customer orders, handled email inquiries, managed refunds. Tracked shipments, resolved order issues, and monitored workflows for process improvements.
Operations Fulfillment / Customer Support Specialist
Tipaw
·
September/2025
–
Present
Responded to customer emails, managed subscriptions and refund requests. Maintained accurate records and contributed to overall account health.
Marketplace Support & Reimbursement Specialist
Go North Group
·
April/2025
–
Present
Monitored Amazon Seller Central compliance, resolved suppressed listings, processed reimbursement claims. Provided Shopify customer support and escalated complex issues.
Accounting Assistant (Part-Time)
Right Path Transportation Services LLC
·
January/2023
–
/
Prepared invoices, recorded payments, reconciled accounts receivable. Monitored overdue accounts and prepared financial reports.
Brand Manager (Amazon)
Ebrands Global
·
January/2021
–
Present
Managed Amazon listings with keyword optimization. Analyzed sales, resolved ASIN issues, maintained account health, and managed reimbursement claims.
