Accountant / Admin Support

From Oct 2024 to July 2025

Assist UAE clients with Corporate Tax and VAT registration via the FTA portal.
Handle tax amendments, deregistration, and other administrative processes in compliance with UAE regulations.
Ensure timely and accurate submissions of registration documents and follow-ups with tax authorities.
Maintain organized records oftax applications, approvals, and correspondence.
Stay updated on changes in UAE tax law and FTA guidelines to support client compliance.

*April 2025

Managed weekly driver schedules, availability tracking, and confirmations through WhatsApp to ensure efficient operations.
Collected, verified, and organized driver invoices using Google Sheets, ensuring timely and accurate billing submissions.
Monitored hours and performance via Looker, prepared weekly summaries, and reported key updates to management.
Maintained financial records and profit tracking sheets, ensuring accuracy and transparency in weekly reports.

*2025

CRM Manager
Monitored sales reps’ lead response times in
GoHighLevel CRM, enforcing the 5-minute SLA rule.
Conducted scheduled daily audits, logged timestamps, and flagged delays or SLA breaches for escalation.
Sent daily SLA reminders and issued breach notifications with documented proofto maintain accountability.
Reviewed disqualified leads for accuracy, flagged unjustified cases, and required proper documentation.
Prepared weekly performance reports tracking leads assigned, contacted,