Skills
CRM management
2-5 Years
~Data Entry
5-10 Years
- Customer Service
5-10 Years
- Zoom
5-10 Years
*Administrative Support -
5-10 Years
Account Executive > Microsoft 365
5-10 Years
Monday.com
1-2 Years
E-Commerce > Amazon > Inventory Management
2-5 Years
Accounting > Expense Tracking
2-5 Years
Calendar & Email Management
5-10 Years
Hubspot
2-5 Years
Basic Graphic Design>Canva
1-2 Years
Google Workspace
5-10 Years
Experience highlights
Administrative Assistant
Ben's Restaurant
·
June/2025
–
Present
Primary customer contact, addressing inquiries and service issues. Monitored inventory, tracked cash flow, logged transactions, organized records, and maintained daily activity reports.
Virtual Executive Assistant
Innovate Marketing Group Inc.
·
September/2021
–
Present
CEO's primary support providing administrative and operational assistance. Managed expense tracking, meeting coordination, calendar and email management, and facilitated communication between CEO and internal teams.
Customer Service Representative
Aldesa BPO
·
November/2019
–
Present
Handled inbound/outbound calls, maintained customer records, troubleshot home security devices, managed orders and billing. Awarded as one of top 3 CSR and held supervisory position supporting team KPIs.
Customer Service Representative
Teleperformance
·
October/2018
–
Present
Resolved customer concerns through clear communication, updated CRM data, processed orders, and coordinated with internal teams for prompt issue resolution and account management.
