Skills
Customer Support
10+ Years
Office and Administration > Microsoft Excel
Less than 6 Months
Experience highlights
IN-HOUSE COORDINATOR
Health Maintenance Inc.
·
September/2023
–
/
Handles inbound and outbound calls in a timely manner; identify customer's needs, clarify information, research every issue and provide solutions and/or alternatives; obtains client information by answering telephone calls, interviewing, verifying information; determines eligibility by comparing client information to requirements; informs clients by explaining procedures, answering questions and providing information.
MEDICAL SECRETARY
ANGELES M. ALABA, M.D. - CLINIC
·
March/2006
–
Present
As Medical Secretary I am handling enquiries from patients, handling phone calls, organizing a consultant's diary, organizing travel arrangements, managing a consultant's waiting list, updating patient records, making sure that test results are filed with the right patient notes, monitoring an office budget, knowledgeable in making payroll, knowledgeable in medical terminology, and bookkeeping.
