I’m a Virtual Assistant with over 4 years of experience in Real Estate, specializing in order management, data entry, and sales invoicing. I processed over 200 monthly sales invoices, managed work orders using Excel and Google Sheets, kept CRM records up to date, oversaw installation schedules, generated job estimates, and managed team workflows using Google Calendar. Also spent 10 years in the BPO industry handling account applications and renewals, back-office document processing, Troubleshoot telecommunication service issues, Assist with credit allocations and account adjustments, served as Subject Matter Expert, training and coaching new hires