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Jessie H.

Virtual Assistant

Verified
$5/hr

Outline

Looking for Full-Time work (10 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Dedicated and detail-oriented Virtual Assistant and Technical Support Specialist with over 3 years of experience in technical support, customer service, recruitment, and administrative operations. Skilled in driver recruitment and onboarding, technical troubleshooting, documentation management, and customer relations. Proven ability to provide exceptional support, streamline administrative processes, and work efficiently in fast-paced remote environments.

Skills & Experience

Skills

Customer Support ( EMAIL / VOICE) 2-5 Years
Fleet Management 1-2 Years
Customer Service Representative 2-5 Years
Schedule & Calendar Management 1-2 Years
Admin & Project Support (Reports, RFIs, Excel/Sheets programs) 2-5 Years

Experience highlights

Virtual assistant
Melinio Transit · June/2023 – Present
Administrative Support • Operations Coordination • Fleet & Route Management • Customer Service • Scheduling & Workforce Management • CRM Platforms (Zoho, HubSpot, Go High Level) • Call Center Operations • Healthcare Support • Email, Chat & Phone Support • Microsoft Office & Google Workspace
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