Detail-oriented professional specializing in administrative support, customer service, and financial account support, with over 6 years of experience in retail and financial services. Skilled in fraud-related account support, customer verification, payment processing, billing inquiries, account documentation, and resolving customer concerns while handling confidential information with care. Experienced in Shopify product listing and store design, video research and transcription, information extraction, content summarization, and online research. Proficient in Google Workspace, Canva, AI productivity tools, and Glasp, with strong organizational, communication, and problem-solving skills. Seeking remote Virtual Assistant, Customer Support, Administrative, E-commerce VA, or Financial Account Support opportunities.
