Virtual Assistant - Customer Service Representative

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Experienced remote professional with 5+ years in customer service, technical support, sales, and telemarketing.

Skills & Experience

Skills

Customer Support 5-10 Years

Customer Support > Technical Support, Data Entry 1-2 Years

Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 6 Months to 1 Year

Team leader, communications skill, costumer service, results oriented 6 Months to 1 Year

Virtual Executive Assistant 6 Months to 1 Year

Experience highlights

Executive Assistant VA

Freelance (Part Time) (US) · May/2024 – /

• Data Entry
• Admin Support
• Slack Reports
• Basic Video Editing

Customer Service VA (Dropshipping)

Freelance (Part Time) (DK) · October/2024 – Present

March 2025
• Answering email inquiries, complaints, shipment concerns ( Zendesk, Reamaze)
• Processing orders

Customer Service Representative

Freelance (Full Time) (UK) · October/2023 – Present

• Answering calls
• Processing orders
• Quotations
• Zendesk (Online Chat)
• CRM

Virtual Assistant – Customer Service

Go-VA Cebu · January/2021 – Present

• Telemarketing, outbound call for Healthcare Company (AU).
• Managing emails (answering customer inquiries, sending promotional brochures and quarterly promotions)
• Processing orders and shipments.
• Lead generation for newly built facilities.
• Answering Inbound and Outbound calls

Social Media Manager Assistant

Freelance (Part Time)(HK) · February/2020 – Present

• Managing daily post report
• Managing LinkedIn (Answering inquiries, Posting and Sharing Topics)
• Lead Generation
• Organizing the Annual Post

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