Dedicated and results-oriented Scheduling Coordinator and Customer Service Professional with over 6 years of experience in healthcare operations, appointment setting, insurance claims, staffing coordination, and client support.
Experienced in outbound appointment setting, lead qualification, CRM management, and building strong client relationships to support business growth. Proficient in WellSky, Axiscare, HHAexchange, and CRM systems, with a strong background supporting U.S.-based Real Estate, Healthcare and Insurance accounts. Recognized for exceptional communication, organizational skills, and the ability to multitask while consistently delivering outstanding customer experiences. Passionate about improving operational efficiency and contributing to organizational success through reliable, high-quality service.