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Kimberly Joy S.

General Virtual Assistant

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented Virtual Assistant with experience supporting U.S. and Canadian clients across BPO and banking environments. Proficient in CRM management, customer communication, data entry, administrative coordination, and remote collaboration tools. Experienced in dental virtual assistance, including maintaining accurate patient records and supporting billing, insurance claims, and payment processing. Recognized for delivering dependable administrative support, maintaining well-organized records, and providing exceptional customer service in fast-paced and demanding environments.

Skills & Experience

Skills

General Virtual Assistance, Social Media Manager, CRM Management 1-2 Years

Experience highlights

Dental Virtual Assistant / Admin Support Specialist
Hyacinth Holdings Inc. · May/2026 – /
Managing patient records and insurance information using Dentrix Practice Management Software, reviewing patient charts, treatment histories, clinical notes, and diagnostic records for accuracy and completeness. Responsible for preparing and monitoring dental insurance claims, including submissions, resubmissions, and payment tracking, as well as coordinating patient appointments and communications through calls, text messages, and email. Effectively collaborated with remote staff.
Bank Associate
EastWest Bank Corporation · September/2023 – Present
Sales Advisor I
Concentrix · November/2003 – Present
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