Skills
Office and Administration > Operation Management
10+ Years
Project Management
2-5 Years
Email Management
10+ Years
Remote Team Management
2-5 Years
Experience highlights
Project Manager
Beyond Metrics Consulting
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February/2023
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Coordinated end-to-end events logistics. Maintained project spreadsheets and status trackers, monitoring task progress. Managed scheduling and job/task assignments across a fully remote team. Provided finance support including invoice and billing review, validating documentation. Created, maintained, and enforced SOPs and compliance documentation. Administered shared inbox communications, liaising with staff and external stakeholders. Maintained internal databases and staff records.
Social Media Manager
Freelance
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September/2021
–
Present
Developed and executed social media strategies tailored to each brand's goals.
Handled full channel management, from content scheduling and publishing to community engagement and inbox monitoring. Coordinated content calendars, scheduling, and publication across platforms, managing multiple concurrent brand timelines simultaneously. Produced and sourced visual content including graphics and short videos, ensuring brand consistency across all channels.
Ecommerce Virtual Assistant
Freelance
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November/2017
–
Present
Managed supplier communications and maintained CRM/backend systems, ensuring supplier records and operational data accuracy. Handled customer registration and webforms, and supported procurement-related recordkeeping to ensure smooth operations. Conducted product research and market analysis across multiple platforms, compiling findings into structured reports for decision-making. Tracked competitor and inventory-related data and optimized listings.
Credit Assistant
Banco de Oro Unibank Inc.
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September/2005
–
Present
Validated billing invoices and payment requests from outsourced agents. Supervised pre-screening and admin team, overseeing daily operations to ensure accuracy, compliance, and adherence to process guidelines. Coordinated across multiple business units to manage status updates, ensuring timely and accurate communications. Tracked and resolved data errors promptly, maintaining data integrity across high-volume processing workflows. Improved data encoding and controlling procedures.