Skills
Medical Virtual Assistance • Medical Scribing • EMR • Customer Support • Admin Support
2-5 Years
Experience highlights
Medical VA / Lead Generation / Marketing & Admin Support / Social Media Management
V-Assist
·
January/2025
–
Present
Skilled in lead generation, prospect list building, and managing outreach campaigns to connect clinics with potential patients. Experienced as a patient care coordinator, handling appointment scheduling, follow‑up visits, treatment documentation, and empathetic client communication. Provides reliable virtual assistant support including calendar management, reporting, workflow troubleshooting, and administrative tasks.
Medical Intake Subject Matter Expert
Boston Scientific
·
January/2023
–
Present
Managed high-volume medical intake and patient documentation with HIPAA compliance. Coordinated with nurses and physicians to flag urgent cases. Generated intake and performance reports for management
Team Leader
Verizon
·
April/2022
–
Present
Led and supervised a team of customer service representatives to meet performance targets and deliver an exceptional customer experience.
Quality Assurance Analyst
QuickBooks Online
·
September/2020
–
Present
Performed manual testing on QuickBooks Online features including invoicing,
payments, reporting, and bank reconciliation. Prepared monthly and year-end financial reports for a business owner to use during tax filing. Validated financial data accuracy and ensured compliance with accounting workflows
Human Resource Specialist
Gaisano Grand
·
August/2017
–
Present
Experienced in Recruitment & Payroll, handling end‑to‑end hiring from sourcing to onboarding, while ensuring accurate payroll administration. Skilled in candidate assessment, employee relations, and maintaining organized records to support a positive workplace culture.
