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Andrea Nicole M.

Short-Term Rental Operations & Guest Experience Manager

Verified
$6/hr

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

STR Operations & Property Management VA with a Hospitality Management background, building systems and processes that help your business thrive.

Skills & Experience

Skills

Short-Term Rental Management (Airbnb, VRBO, etc.) 6 Months to 1 Year
Administrative & Customer Support Specialist 6 Months to 1 Year
Guest Experience (Airbnb, VRBO, Booking.com, Expedia) 6 Months to 1 Year

Experience highlights

Cabin Stewardess
Mano Cruise LTD | Career Philippine Ship management Inc. · May/2024 – Present
Experienced in providing exceptional guest service and cabin management on international cruises. Responsible for maintaining cleanliness and order in guest cabins, delivering personalized service, handling guest requests, and ensuring a comfortable and memorable stay. Successfully completed contract, demonstrating professionalism, attention to detail, and hospitality excellence in a fast-paced, multicultural environment.
Property Management & Guest Support VA (STR Focused) VA
Simply Stay · January/2024 – /
Experienced in supporting short-term rental hosts and property managers with end-to-end property operations and guest support. Skilled in guest communications, email management, booking and calendar coordination, listing updates, payment tracking, and reporting. I also coordinate housekeeping, manage maintenance schedules, and implement systems and processes to streamline operations and maximize efficiency. With a hospitality background and STR expertise, I ensure seamless guest experiences and
Housekeeping Coordinator
Okada Manila · September/2023 – Present
Experienced in managing and supervising housekeeping operations in a 5-star hotel environment. Responsible for coordinating cleaning schedules, assigning tasks to housekeeping staff, inspecting rooms and public areas for quality, and ensuring every space meets luxury standards. Skilled at implementing processes and standards to maintain operational efficiency, consistency, and an exceptional guest experience.
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