Accounting Specialist / Virtual Assistant

Oversee the input and maintenance of financial data related to real estate transactions in accounting software.

Implement and optimize accounting software specific to

Ensure accuracy and completeness of financial records, including income, expenses, and property valuations.

Collaborate with real estate teams to develop and manage budgets for individual properties or real estate portfolios.

Assist in forecasting future financial performance based on market trends and property specific data.

Provide support to DoorDash drivers, addressing concerns related to deliveries, payments, and app functionality.

Guide drivers through any technical issues they may encounter while using the DoorDash app.

Respond to customer inquiries promptly and professionally through various channels such as email, and chat.

Assist customers with order-related questions, account issues, and troubleshooting.

Resolved escalated issues by serving as subject matter expert on wide-ranging issues.

Resolved escalated Managed high levels of chat flow and responded to Accounting/ Payroll support needs using our Intuit Products. (Quickbooks Online / Quickbooks Desktop / Quickbooks Online Payroll / Quickbooks Online for Accountant)issues by serving as subject matter expert on wide-ranging issues.

Mentor and coach team members to enhance their understanding and proficiency.

Responded to customer requests for products, services, and company information.

Supporting Mr. Barack Obama Program (Obama's Phone / Safelink Wireless)

SafeLink Wireless is part of the Lifeline Assistance Program, a federal program that aims to make communication services more accessible to low-income individuals.

The service provided through SafeLink is basic and may include a limited number of minutes and texts. Additional features, such as data plans, may be available for purchase.