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Pamela F.

Executive Assistant | Operations Manager

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With 10+ years of remote support experience, I run the operational backbone that lets executives focus on growth instead of firefighting. I've built a contact center team of 8 from the ground up, kept payroll accurate and on time for a 25+ person field workforce, and served as the primary bridge between executives, staff, clients, and vendors, owning the reporting that keeps everyone aligned.

What sets me apart from a typical EA: I don't just manage calendars and inboxes, I build the systems (SOPs and delegation frameworks) that let a business run smoothly even when I'm not in the room. I've hired and onboarded teams, supported budget documentation and compliance monitoring, and protected account health across e commerce and property management operations.

I work independently, adapt fast to shifting priorities, and communicate clearly enough that executives trust me to represent them. Tools: ClickUp, Notion, GoHighLevel, HubSpot, ChatGPT. Available to start immediately.

Skills & Experience

Skills

Content & Social Media 5-10 Years
Team and Client Onboarding & Offboarding 2-5 Years
Operations & Administrative Management 5-10 Years
Content & Social Media Support (basic posting, research, engagement) 5-10 Years
Customer & Client Communication 5-10 Years
SOP Creation and Process Implementation 2-5 Years
5-10 Years
Notion 1-2 Years
Social Media Strategy 5-10 Years
Amazon Seller Central 2-5 Years
ClickUp 1-2 Years
Basic Graphic Design>Canva 1-2 Years
Design > GoHighLevel 1-2 Years
• Executive & Administrative Support 10+ Years
Human Resources > HR Management > Administrative Works > Operations Management 10+ Years

Experience highlights

Executive Assistant | Operations Manager | Marketing Manager
Freelance · November/2023 – /
Directed social media strategy across platforms, designed SOPs, implemented ClickUp/Notion/Canva/GoHighLevel for workflow automation, managed real-time scheduling using Jane app for chiropractic clinic.
Executive Assistant | Operations Manager
Life Bridge Management · July/2022 – Present
Built contact center team of 8 from scratch, managed payroll for 25+ distributed workforce, acted as communication bridge between executives/staff/clients/vendors, oversaw service request fulfillment.
Executive Assistant | Amazon Wholesale Specialist
Pyne Tymes · July/2020 – Present
Grew wholesale portfolio through supplier outreach, monitored Seller Central metrics to prevent suspensions, tracked inventory and inbound shipments, resolved buyer inquiries on orders/shipping/returns.
Social Media Manager | Real Estate Assistant
Tigreros · January/2018 – Present
Managed Facebook, Instagram, LinkedIn, YouTube accounts, qualified inbound leads, coordinated appointment scheduling, expanded prospect base through outbound calling and relationship management.
Executive Assistant | Operations Manager | Amazon Wholesale Specialist
Private Company · April/2016 – Present
Expanded wholesale portfolio through brand research and supplier outreach, safeguarded Amazon account health, led contact center team coaching, grew dropshipping store using Facebook Ads.
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