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Kenneth Cristian F.

Customer Service and Retention Specialist

Verified
$6/hr

Outline

Looking for Part-Time work (6 hours/day) at $6/hour

High School Diploma

English proficiency Conversational

Professional Summary

My expertise is in the customer service field. I value and reciprocate the investment given to me by providing the best quality work possible.

Skills & Experience

Skills

Customer Support > Chat Support 5-10 Years
Customer Support > Email Support 5-10 Years
Customer Support > Phone Support > English Speaking 5-10 Years
Customer Support > Sales Support > Account Retention 5-10 Years
Office and Administration > Google Suite 2-5 Years
Shopify 6 Months to 1 Year
Microsoft Office 2-5 Years
Zendesk 2-5 Years
Stripe 2-5 Years
Gorgias, Shopify, Recharge, Google Workspace (Gmail, Docs, Sheets), Slack, Zoom 2-5 Years
Design > Graphic Design > Canva 6 Months to 1 Year
Appointment Setter Less than 6 Months

Experience highlights

Customer & Technical Support Representative
Alorica · September/2024 – Present
There's no option for year 2025. I worked here from September 2024 to May 2025.
Dispatch & Appointment Setter
Choice Home Warranty · June/2024 – Present
I worked here from June 2025 to September 2025.
Customer Support & Retention Specialist
VisionPath CX · September/2024 – /
I started working here on September 2025 until present day.
Customer Service & Sales Representative
Splace · May/2023 – Present
Customer Experience Representative, SME & Team Lead
Awesome CX · October/2019 – Present
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