Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

I have 3 years of experience as a Customer Service Representative, handling both voice and email support. I assist customers with inquiries, process orders, provide updates, and resolve concerns while maintaining professional and excellent customer service.

Skills & Experience

Skills

Order Processing 1-2 Years

Customer Relationship Management 1-2 Years

Excellent communication skills and ability to multitask 2-5 Years

Cusomer service, 2-5 Years

Email & Phone Support 1-2 Years

Experience highlights

Customer Service Representative

Foundever · January/2025 – Present

Customer Service Representative | Staples Professional | 1 Year 7 Months
Provided B2B customer service support by processing customer orders accurately and efficiently, coordinating order details, and providing estimated delivery dates (ETA). Handled customer inquiries regarding orders, delivery status, and account concerns while ensuring timely and professional communication. Worked closely with internal teams to resolve order-related issues and maintain a positive customer experience.

Customer Service Representative

Valor Global · November/2022 – Present

I have 1 year and 11 months of experience as a Customer Service Representative supporting a T-Mobile telco account. I handled customer inquiries through phone support, assisted with billing and account concerns, provided information about plans and services, troubleshot basic service issues, and helped resolve customer concerns efficiently. I also maintained accurate account information, followed company procedures, and provided professional and personalized customer service to ensure a positive

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