Skills
Customer Support > Active Listening
2-5 Years
Customer Support > Technical Support
2-5 Years
Design > Graphic Design > Canva
1-2 Years
Cold-calling > Appointment Setting
1-2 Years
Design > Graphic Design
2-5 Years
Communication
5-10 Years
CRM management
2-5 Years
CRM > Salesforce
2-5 Years
Chat Support > Social Media Management
2-5 Years
Customer service > Sales Representative > Customer Support
5-10 Years
Cold Calling
1-2 Years
Customer Support > Chat Support >Technical Support
5-10 Years
Canva Pro
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
Customer Service>Sales
5-10 Years
Experience highlights
Account Executive | Cold Calling
Westlake
·
November/2024
–
Present
Conducted outbound calls, qualified prospects, built rapport, addressed inquiries, followed up with leads, maintained CRM records, and worked toward sales targets.
Technical Support Expert | Telco – Sales
Asurion
·
April/2024
–
Present
Provided technical support and troubleshooting, identified customer needs, offered tailored solutions, promoted products, and supported sales opportunities.
Graphic Designer & Social Media Manager
Freelance
·
January/2023
–
/
Graphic design, email marketing, and social media content management. Facebook and social media account management.
Technical Support III | Telco – Sales
TTEC
·
October/2022
–
Present
Provided technical assistance and troubleshooting, assisted with product and service inquiries, maintained customer relationships, met sales and upselling goals.
Customer Support Representative | Financial
TELUS
·
April/2021
–
Present
Handled financial inquiries and account support, processed transactions, explained financial products, and resolved customer concerns.
