Customer Service Representative| Real Estate Cold Caller | Appointment Setter

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Friendly customer service professional with 7 years of success in resolving customer concerns and contactinfoh background includes appointment setting

Skills & Experience

Skills

Good communication, problem solving, attention to detail, and resourefulness. 5-10 Years

Real Estate > Cold Calling> Appointment Setting 1-2 Years

Customer Support > Active Listening problem solving > Trusthworthy 5-10 Years

Experience highlights

Part-Time Customer Service Assistant- Working From Home

SellMax Cash For Cars · November/2022 – /

*Handling calls about the inquiry of the quotes for the cars that the customer wants to sell.
*I am assisting my client in handling emails for quotation requests to our partner company.
*Provide positive customer experiences and enhance brand reputation through attentive, helpful service.

Cold Caller -Work from Home

JTW Real Estate Buyers · April/2021 – Present

*Cold Calling potential Homeowners to see if they plan to sell their property.
*Setting an appointment with the Homeowners to our Home buyers specialist.
*Broke down objections using friendly, persuasive strategies.

Appointment Setter-Work From Home

Resultz Marketing · January/2020 – Present

*Setting Appointments for patients to our partner's Doctor's clinic. Spoke with customers on the phone to schedule, remind, and follow up on appointments.
*Updated reports and daily logs for management use and permanent files.
*Addressed customers with a confident, clear communication style.

Customer Service Representative

Teleperformance Bacolod · June/2017 – Present

*I assisted customers with product-related questions, feedback, and complaints.
*Built rapport with customers through courteous and professional communications.
*Performed well at quality assurance evaluations by continuously providing performance feedback to drive personal improvement.

Customer Retention Specialist

Transcom Bacolod · February/2016 – Present

*Addressed technical difficulties by quickly identifying and troubleshooting customer issues for timely first-time resolution.
*Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
* Handled high-volume telephone calls to address and resolve customer queries.

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