Medical VA / Customer Service Rep / Implementation Specialist / M365 Support Engineer

Verified

$6/hr

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Outline

Looking for Freelance work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Dedicated and detail-oriented customer care professional with 11+ years of experience in the BPO and CPO industry. Expertise includes:
solid experience in defining and analyzing customer requests to resolve issues accurately and quickly with high first contact resolution rates.
Strong computer skills in a Windows-based environment and proven ability to learn unique software.
confident and effective communicator who receives excellent customer feedback.

Skills & Experience

Skills

Coaching > Training and Development 6 Months to 1 Year

Customer Support > Chat Support 6 Months to 1 Year

Customer Support > Email Support 5-10 Years

Customer Support > Healthcare 6 Months to 1 Year

Customer Support > Sales Support > Mobile Service 5-10 Years

Design > Adobe > Lightroom 2-5 Years

Professional Services > Photography 2-5 Years

Customer Support > Technical Support Less than 6 Months

Design > Graphic Design > Canva 6 Months to 1 Year

Professional Services > Medical Services > Medical Scribing Less than 6 Months

Professional Services > Medical Services > Patient Care Less than 6 Months

EHR Implementation Specialist 6 Months to 1 Year

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