Skills
General appointment setter
2-5 Years
Costumer Reservations, Data Entry, Communication Skills, Phone Etiquette, Reservation Confirmation, Costumer Service,Good Writing Skills,
2-5 Years
Office and Administration > Administrative Support, chat
2-5 Years
Office and Administration > Administrative Support; Email Management, Calendar Management, Data Entry,
2-5 Years
Business to Business Sales
2-5 Years
Experience highlights
Virtual Administrative Assistant
Globalpro Solutions Inc.
·
April/2023
–
/
• Schedule and confirm patient appointments and telehealth sessions
• Maintain and update electronic health records (EHR) and databases
• Manage phone and email communications with patients, providers, and insurance companies
• Assist with medical billing, invoicing, insurance verification, and referrals
• Prepare medical reports, documentation, and correspondence
• Coordinate prior authorizations and patient follow-ups
• Manage physician and clinic calendars efficiently
• Perform adminis
Customer Sales Support / Subject Matter Expert (SME)
Alorica Philippines
·
June/2021
–
Present
• Generated leads through cold calling, networking, and prospecting
• Managed relationships with SMB and mid-market customers
• Prepared proposals and supported consultative sales presentations
• Assisted clients with telecommunications solutions including mobility, VoIP, SD-WAN, broadband, and enterprise internet services
• Managed client orders, quotations, and email communications
• Maintained accurate CRM records and coordinated with fulfillment teams
• Resolved escalations and improve
Shift Manager
Perf Restaurant Inc. – Burger King
·
July/2019
–
Present
• Supervised daily restaurant operations and crew performance
• Delegated tasks and ensured operational efficiency during shifts
• Handled customer concerns and ensured excellent service quality
• Maintained compliance with food safety, hygiene, and workplace standards
• Assisted with inventory management, cash handling, and reporting
• Trained and coached new employees on company procedures and standards
• Monitored productivity, sales goals, and operational performance
Customer Sales Representative
Iproximity Offshore Inc
·
May/2018
–
Present
• Assisted customers with inquiries, products, and service support
• Promoted and sold company products and services to achieve sales targets
• Conducted upselling and cross-selling activities
• Managed inbound and outbound sales calls and emails
• Built and maintained customer relationships and client databases
• Processed customer orders accurately and followed up on deliveries
• Stayed updated on product knowledge and market trends