Skills
Customer Support > Content Moderation/Management
1-2 Years
Recruitment
Less than 6 Months
Interviewing
Less than 6 Months
Costumer Experience
2-5 Years
Recruitment & Talent Sourcing
2-5 Years
ESL Teaching
2-5 Years
Online Chat Support
1-2 Years
Content Moderation
1-2 Years
Professional Communication
5-10 Years
- Customer Service
1-2 Years
Remote Communication
5-10 Years
• Lesson planning, student assessment, and proficiency in English instruction for non-native speakers.
2-5 Years
Billing & Collections Management
Less than 6 Months
Experience highlights
Recruitment Consultant
Atlas People
·
October/2024
–
/
Support recruitment for chefs and hospitality positions. Conduct candidate interviews, maintain client/candidate communication via telephone and online channels.
ESL Tutor
JP Network English Corporation
·
September/2022
–
/
Provide online English instruction to Japanese students aged 5-17. Adapt lessons to individual student needs and maintain supportive learning environment.
Customer Service Representative
Shenzhen Topology
·
October/2022
–
Present
Responded to customer inquiries via email, telephone, and online chat. Provided timely professional support and managed multiple customer interactions independently.
Content Moderator
Alorica
·
April/2020
–
Present
Reviewed and moderated online content according to platform guidelines. Identified policy violations and maintained accuracy while processing high-volume content.
ESL Tutor
Acadsoc
·
June/2019
–
Present
Delivered online English lessons to children and adult learners from China. Communicated effectively with diverse age groups and professional backgrounds.
