Skills
Microsoft application
2-5 Years
Technical
2-5 Years
Congratulations skill
2-5 Years
IOS
2-5 Years
Macintosh experts
2-5 Years
Experience highlights
Technical development officer
HDMI INC.
·
January/2024
–
/
I'll be the person whose responsible proving trainings of our staff regarding how to troubleshooting of apple gadgets. Answering calls for our customers answering enquiries and I am the personal who fix the issue if the encounter problems of their apple device.
Associate software engineer
Accenture
·
February/2023
–
Present
As a associate software engineer I'll be the one to resolve issue of our client regarding on SAP application, handling tickets using servicenow.
Customer services specialist/ Technician
HPS ICT INC./istore service center
·
May/2019
–
Present
Since istore is one of the authorized service center of apple here in Cebu. As a customer service specialist, I am the person whose received their device if they want to claim the warranty or even customers who want service on their apple gadgets. Discuss the terms and conditions performed troubleshooting infront of our customers formulate a hypothesis if what should be the best thing to do to resolve the issue. Receiving calls foreigner or local Clint , escalating issue to apple Singapore.
Account coordinator
E copy Cebu corporation
·
May/2017
–
Present
Sale of photocopiers machine and the brand is sharp. Answering calls or I'll be the one to call the customers.
Office clerk
Lapu-Lapu shipping lines corporation
·
December/2017
–
Present
I'll be the one who compute the fright and handling by our shipment. Answering calls or I'll be the one to call the customers if we have changes or technical concerns.
